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Shipping And Delivery Policy

Shipping And Delivery Policy

We ship all over the world!
Shipping anywhere within India is FREE*
(*Shipping is chargeable during discount offers)

Overseas shipping is chargeable. To work out shipping charges when ordering from overseas, please place your order, fill in your address details and the site will show you the shipping charges on the check-out page.
Import duties, customs or local taxes, if any, chargeable by the country the order is being shipped to ,are to be paid by the recipient.
Our delivery partners are authorized to deposit duties on behalf of the customer and the customer can then clear these with the delivery partners at the time of  receiving the order.

For any inquiries or help please
Email: support@omaana.com or call our office at 0141-4040909  between 11 AM and 6 PM on weekdays.
Whatspp or message +91 9314933416
Reach us via our Facebook Messenger on our Facebook Page at https://www.facebook.com/omaanajaipur

Shipping Policy

After receiving the customer’s order we conduct a thorough pre dispatch inspection of the stock , prepare the documents and package the goods .

Post that the stock is shipped by the best of the logistics service providers in the country . It takes five to seven days for the stock to reach the designated destination .

In case  of a delay and no communication about the causes of delay , a customer must contact us at hello@omaana.com  and +91 9314933416 with his/her order confirmation number contained in the SMS alert and email received  immediately after the order placement.

Omaana is committed and bound to fulfill the customer’s orders at the earliest and have tied up with the best available third party service providers for facilitating the same . However, it will not be held liable for any exceptional delays caused due to any issues at the third party service provider’s end or arising out of the reasons responsible for the delay due to act of god or otherwise. This notwithstanding, Omaana will make all attempts to resolve the issues causing delays in consignment fulfillment.